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Home > News Room > Enhancement of IP based Multi-Functional Phone for Hotels

Enhancement of IP based Multi-Functional Phone for Hotels ---NEC installed UNIVERGE IP Phone DT750 at Mandarin Oriental, Tokyo ---

*** For immediate use March 30, 2010

Tokyo, Japan, March 30, 2010 - NEC Corporation (NEC; TSE: 6701) announced today an enhanced hospitality IP based multi-function phone, the "UNIVERGE IP Phone DT750," with plans for worldwide distribution.

As the initial customer, NEC has installed approximately 200 units of the "UNIVERGE IP DT750" in all guest rooms at Mandarin Oriental, Tokyo.

Enhanced features of the "UNIVERGE IP DT750"are as follows:

  1. Newly designed button kit for hotel rooms
    NEC designed a unique button kit specialized for guest rooms. This kit includes various buttons such as "Message," "Operator," and "Conference" for carrying out a range of services in one-touch. Button designs may be altered to match with their surroundings.

  2. Improving customer service by addressing specific guest needs
    The telephone handset has a LCD touch screen with the capability and size to run XML applications. It provides important information for guests such as background on hotel facilities, world time, weather and flight information.

    The XML application is also able to handle multiple languages such as Japanese, English, Chinese, Korean, German and French, which is determined by the guest's preferred language code from the hotel's property management system.

    NEC can easily co-develop such applications with application partners as the system is based on XML, which enables customization for a broad range of client needs.

    An automatic function that turns off the phone's LCD is activated when the phone is not in use for a predetermined period of time. This is to ensure that guests remain comfortable while asleep and are not disturbed by the screen's illumination.

  3. Teleconference function for business needs
    The phone has a one-touch three party conference call button that bridges calls, including guestrooms, external domestic and international participants. It also has a full duplex speakerphone for hands-free calls, conveniently providing an in-room teleconference facility for business travelers.

The price and shipment date of the new product are as follows:

Product Price
(Japanese Yen)
Shipment date Note
Button kit for hotel rooms 3,000 yen March 30, 2010 Not including UNIVERGE IP Phone DT750 nor system integration cost.

(Note: Prices vary by country. Please contact your nearest NEC offices for details.)

The "UNIVERGE IP Phone DT750" installed at Mandarin Oriental, Tokyo has adopted XML applications developed by FCS Computer Systems Sdn Bhd (Headquarters: Petaling Jaya, Malaysia).

Hotels are constantly in need of premier quality technical capabilities and employee services. In this environment, the improvement of customer service, business efficiency and convenience through ICT equipment is playing an increasingly important role.

Along with "UNIVERGE IP Phone DT750," NEC will incorporate data, voice and video into integrated hotel service systems and expand its offering of high quality unified communication (UC) systems worldwide.

About NEC Corporation
NEC Corporation is a leading provider of Internet, broadband network and enterprise business solutions dedicated to meeting the specialized needs of a diversified global base of customers. NEC delivers tailored solutions in the key fields of computer, networking and electron devices, by integrating its technical strengths in IT and Networks, and by providing advanced semiconductor solutions through NEC Electronics Corporation. The NEC Group employs more than 140,000 people worldwide. For additional information, please visit the NEC website at:

About Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels, resorts and residences. Mandarin Oriental now operates, or has under development, 41 hotels representing over 10,000 rooms in 26 countries, with 17 hotels in Asia, 13 in The Americas and 11 in Europe, Middle East and North Africa. In addition, the Group operates, or has under development, 13 Residences at Mandarin Oriental, connected to the Group's properties.

About FCS Computer Systems
FCS Computer Systems (FCS), founded in 1982, is a leading hospitality solution provider with direct presence in over 15 countries worldwide. FCS has provided comprehensive "Guest DynamiX - Intuitive Touch Technology" solutions to more than 3,000 hotels and an excess of 6,000 systems installed globally. A best of breed multi-solutions company, FCS is a partner of choice for chain hotels operating around the world."

NEC is a registered trademark of NEC Corporation. All Rights Reserved. Other product or service marks mentioned herein are the trademarks of their respective owners. (C)2010 NEC Corporation.


NEC Press Contact (Japan):

Chris Shimizu
NEC Corporation

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