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Home > News Room > NEC Installs Complete IP Based Telephone and IPTV System Solutions for Mandarin Oriental, Macau

NEC Installs Complete IP Based Telephone and IPTV System Solutions for Mandarin Oriental, Macau

*** For immediate use September 22, 2010

Photo of Mandarin Oriental, Macau

Photo of Mandarin Oriental, Macau

UNIVERGE IP Phone DT750 in the room

UNIVERGE IP Phone DT750 in the room

Tokyo, September 22, 2010 - NEC Corporation (NEC; TSE: 6701) announced today the installation of NEC's IP telephony and Deuoromedia's IPTV system (*1) for one of Macau's most exclusive hotels, Mandarin Oriental, Macau, which opened on June 30. The hotel's new system includes 213 units of the UNIVERGE IP Phone DT750, an enhanced hospitality IP based multi-function phone for guestrooms, and over 230 units of the DT750 and DT730 IP phones for administration purposes. Additionally, the IPTV system is installed throughout all 213 guestrooms.

As a market leader in the hospitality industry, NEC understands the need for luxury hotels to provide customers with world-class services that surpass the competition. NEC's system caters to the specialized needs of hotels, and assists them in building a platform that generates revenue. NEC aims to provide reliable and sophisticated systems that are easy to manage and maintain; while at the same time, enabling stable and secure information sharing and distribution.

This IP telephony system is based on NEC's UNIVERGE SV8500 communication server, which supports voice, unified communications and mobility solutions, as well as XML applications on the IP phone in languages that include Chinese, Portuguese, English and Japanese.

The IPTV system for Mandarin Oriental, Macau, features a wide variety of language options for guests from all over the world, who may use the hotel's multi-language entertainment system menu in order to select from a broad range of media content. A service portal that delivers important hotel information and services may also be accessed using the remote control, in addition to flexible menus that may be customized with the latest hotel information. The Internet may also be conveniently accessed through this innovative system that enables guests to comfortably enjoy information and entertainment in a rich selection of languages.

Guestroom IP Phone keypads are specially designed with simple touch screen menus that feature time zone, weather, flight and business information, as well as information on restaurant, spa and other guest services. To better service guests, hotel staffs are using Wi-Fi phones with a rapid response system.

"NEC's unique total solutions, IP based telephony systems and Deuromedia's IPTV system, provide the latest technology to meet our guests' needs," said Martin Schnider, General Manager, Mandarin Oriental, Macau.

"NEC has a great deal of experience in global hospitality markets and will continue to utilize the latest technology to meet the requirements of Mandarin Oriental Hotel Group and their guests' needs," said Taichiro Hashizawa, Vice President and Senior General Manager, NEC Corporation.

NEC has closely worked with Mandarin Oriental Hotel Group and other partners for the deployment of this system. NEC has jointly developed XML applications, i-Service, for DT750 terminals with FCS Computer Systems (*2), integration with Deuromedia for IPTV systems and MTech (*3) for the rapid response system, HotSOS.

This is NEC's first installation of fully integrated IP telephony systems and IP based TV systems in China and the tenth installation in a Mandarin Oriental Hotel property worldwide.

NEC will continue to focus on hospitality as a market leader that provides IP based unified communications solutions, and integration with data and video applications.


*1: Deuromedia technologies Entwicklungs und Vertriebs GmbH *2: FCS Computers *3: MTech

About NEC Corporation
NEC Corporation is a leader in the integration of IT and network technologies that benefit businesses and people around the world. By providing a combination of products and solutions that cross utilize the company's experience and global resources, NEC's advanced technologies meet the complex and ever-changing needs of its customers. NEC brings more than 100 years of expertise in technological innovation to empower people, businesses and society. For more information, visit NEC at

About Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most prestigious hotels, resorts and residences. Mandarin Oriental now operates, or has under development, 41 hotels representing over 10,000 rooms in 27 countries, with 17 hotels in Asia, 12 in The Americas and 12 in Europe, Middle East and North Africa. In addition, the Group operates, or has under development, 13 Residences at Mandarin Oriental, connected to the Group's properties.

NEC is a registered trademark of NEC Corporation. All Rights Reserved. Other product or service marks mentioned herein are the trademarks of their respective owners. (C)2010 NEC Corporation.

NEC Press Contact:

Chris Shimizu
NEC Corporation

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